Cancellation Policy

for Benjamin Wurster Designshop.

Right of Cancellation

You have the right to cancel this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, have taken possession of the goods.

In order to exercise your right of cancellation, you must inform us (Benjamin Wurster, Hindenburgstraße 39, 75378 Bad Liebenzell, Germany, info@benjaminwurster.shop, telephone: +49 (0)151 20438182) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to cancel this contract. You may use the attached sample cancellation form for this purpose, but this is not mandatory.

In order to comply with the cancellation period, it is sufficient to send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of Cancellation

If you cancel this agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your cancellation of this agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Sample Cancellation Form

(If you want to cancel the contract, please fill out this form and send it back).

  • To Benjamin Wurster, Hindenburgstraße 39, 75378 Bad Liebenzell, Germany, mail@benjaminwurster.com
  • I / We (*) hereby give notice that I / We (*) cancel my / our (*) contract of sale of the following goods (*) / for the supply of the following service (*),
  • Ordered on (*) / received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date

(*) Delete as appropriate.

Newsletter

Stay up to date and don’t miss any more news and information.

We use cookies to optimize our website for you and to be able to improve it continuously. By continuing to use the website you agree to the use of cookies. For more information about cookies, please see our privacy policy.